What this service involves
Emergency plumbing covers the problems that cannot wait until morning: burst or split pipes, a failed water heater flooding a utility room, a sewer line backing up into a basement, or a supply line that will not stop leaking. The first job is always the same — stop the water, protect the property, and then find the actual cause instead of just patching the symptom.
When you call, we ask a few quick questions: where the water is coming from, whether the main shutoff is closed, and whether there is any electrical or gas concern nearby. That helps us arrive with the right parts and equipment, and it helps you limit the damage in the meantime.
Signs you may need emergency plumbing
- Burst or split water pipe
- Water leaking through a ceiling or wall
- Sewage backing up into tubs, toilets or floor drains
- A water heater leaking from the tank
- No water at all in the home
- The sound of running water when everything is off
Emergency Plumbing in White Plains homes
In White Plains, a lot of emergency calls follow the same patterns: a January cold snap splits a pipe in an unheated Battle Hill basement, a spring storm overwhelms a sump pump in the Highlands, or an original cast-iron drain in a pre-war downtown building finally gives way. Older housing stock plus freeze-and-thaw winters means small weaknesses tend to show up all at once — usually at the worst time.
What to expect when you call
Call (914) 344-8475 and describe what is happening. If it is safe to do so, close the main water shutoff — in most White Plains homes it is near the water meter in the basement or where the main line enters the house. Move valuables and electronics out of the water's path, and avoid using any plumbing fixtures until we have looked at the problem. Once on site, we stop the leak, explain what failed and why, and lay out the repair options before any work begins.
Related problems
Burst Pipe Sewer Backup Flooded Basement Leaking Pipe
Where we provide emergency plumbing
Emergency Plumbing is available across White Plains and Westchester County, from our shop at 100 S Broadway, White Plains, NY 10601. Popular service areas for this service:
Questions about emergency plumbing
What counts as a plumbing emergency?
Anything that is actively damaging your home or leaves you without an essential service: a burst pipe, a major leak, a sewer backup, a flooded basement, or a failed water heater in winter. If water is flowing where it should not, treat it as an emergency and call.
What should I do while I wait for the plumber?
Shut off the main water valve, turn off electricity to the affected area if water is near outlets or the panel, and contain what you can with towels or a bucket. Do not use chemical drain cleaners on a backup — they rarely help and can make the situation harder to work on.
Do you handle emergency calls at night and on weekends?
Yes. Nord Vex Plumbing White Plains is available 24 hours a day, 7 days a week, including holidays, for emergency plumbing in White Plains and nearby Westchester communities.